Leaving Reviews on Sidecrate

General → Leaving Reviews on Sidecrate

Reviews are an important part of building trust between buyers and sellers. On Sidecrate, there are two types of reviews, each with different rules and levels of impact.

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Types of Reviews

1. Anonymous Reviews

• Anyone can leave an anonymous review about a seller.

• These reviews do not require a purchase and may be based on:

  • Communication with the seller

  • First impression of the seller’s profile

• Anonymous reviews:

  • Go through moderation before appearing on the seller’s profile

  • Have very little impact on the seller’s overall rating

  • Are not verified

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2. Verified Reviews (After Purchase)

• Available only after buying a project from a seller

• Appear immediately without moderation

• Include:

  • A rating from 1 to 5 stars

  • An optional text comment

• These reviews have the strongest influence on the seller’s rating

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Seller Rating

• A seller’s rating ranges from 1.0 to 5.0 stars

• Priority weight is given to verified reviews from buyers

• All reviews (both anonymous and verified) are visible on the seller’s profile

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Recommendations for Sellers

To earn and maintain a high rating:

1. Provide excellent documentation
   Make sure your projects are easy to set up and run. A buyer who gets started smoothly is more likely to leave 5 stars.

2. Be responsive and professional
   Quick and helpful communication creates a positive experience for potential buyers and reviewers.

3. Deliver consistent updates
   Releasing new versions with fixes and improvements shows that you care about your work.

4. Encourage verified reviews
   Politely ask satisfied buyers to leave a review after purchase. Verified reviews influence your rating the most.

5. Build trust with your profile
   A complete and professional profile with a clear description, avatar, and demo links encourages positive feedback.

6. Avoid disputes by being transparent
   If your project is raw or incomplete, make sure it’s clearly stated. Setting the right expectations prevents negative reviews.

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✅ Remember: High ratings not only increase trust but also directly impact your sales. A seller with a rating closer to 5 stars is far more likely to attract new buyers.