Creating a Special Offer for a Client
Chat → Creating a Special Offer for a Client
Sometimes buyers may ask for a discount or negotiate a better price. To make deals easier, Sidecrate allows sellers to create individual offers directly in chat.
For Sellers
If a client writes to you and you agree on a discount:
Open the chat with the client.
Click Create Special Offer.
Select the project you want to offer.
Set the Special Price (must be lower or equal to the original project price).
Choose how long the offer will remain valid (e.g., 24 hours).
(Optional) Add a personal message to explain the offer or encourage the buyer.
Send the offer — the client can then pay directly.
⚠️ The price cannot be higher than the project’s original price.
For Buyers
When you receive a special offer:
You will see the discounted price and the time limit before the offer expires.
If you accept the offer, you can purchase the project immediately at the agreed price.
If the offer expires, the project returns to its normal price.
Example Conversations
Example 1: Quick Discount
Buyer: Hi, I like your project but the price is a bit high for me. Can you offer a discount?
Seller: Thank you for your interest! I can create a special offer for you at $45 instead of $50. The offer will be valid for 24 hours.
Buyer: Sounds great, please send it.
Seller: Done — I’ve sent you the offer.
Example 2: Building Trust
Buyer: I’m interested, but I’m not sure if I want to buy today.
Seller: No problem! I’ll create a special offer with a $10 discount valid for 48 hours. That way, you have time to decide.
Buyer: Perfect, thank you. I’ll think it over and probably buy tomorrow.
Example 3: Personal Approach
Buyer: Can you lower the price a little?
Seller: Sure — since you reached out directly, I can offer you $30 instead of $35.
Seller (special offer message): Thanks for your interest! Here’s a discount just for you.
Buyer: That’s fair, I’ll take it.
Tips for Successful Deals
For Sellers
Be polite and professional in negotiations.
Use personal messages in offers to build trust (e.g., "Thank you for your interest, here’s a special discount for you").
Don’t lower the price too much — balance fairness with profitability.
Set a reasonable expiration time to encourage quick decisions.
For Buyers
Be clear about your needs and budget when negotiating.
Respect the seller’s work — avoid pushing for unrealistic discounts.
Act within the expiration period to secure the agreed price.
Leave a review after purchase to support the seller.
✅ Special offers are a win–win feature: sellers close more deals, while buyers get projects at better prices. Clear communication and fair negotiations make transactions smoother for both sides.